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🏛️ ASIC Regulated

Licensing & Compliance

Australian Credit Solutions operates under strict regulatory oversight. Our ASIC license and commitment to compliance means you can trust that we operate ethically, transparently, and within the law.

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Australian Credit License

Authorised and regulated by the Australian Securities and Investments Commission

License Number:ACL 532003
Verify Our License
Check ASIC Register →

Laws That Govern Our Work

We operate under a comprehensive regulatory framework designed to protect consumers.

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Privacy Act 1988 (Cth)

The Privacy Act establishes the Australian Privacy Principles and provides the legal framework for how personal and credit information must be handled.

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Credit Reporting Privacy Code

This code sets out specific requirements for credit reporting, including what information can be listed, for how long, and how disputes must be handled.

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National Consumer Credit Protection Act

The NCCP Act establishes licensing requirements for credit service providers and sets standards for responsible lending and conduct.

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ASIC Regulatory Guidelines

As license holders, we must comply with ASIC's regulatory guides covering conduct obligations, dispute resolution, and professional standards.

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What Our License Means For You

When you work with an ASIC-licensed credit services provider like Australian Credit Solutions, you benefit from regulatory protection that unlicensed operators simply cannot provide.

🛡️ Your Protections Include:

  • Professional conduct standards enforced by ASIC
  • Internal dispute resolution procedures
  • Access to external dispute resolution through AFCA
  • Compensation arrangements for certain claims
  • Transparent fee disclosure requirements
  • Privacy and data protection obligations

These protections ensure that if anything goes wrong, you have clear pathways for resolution — something you won't get with unlicensed credit repair operators.

Compliance Standards

We hold ourselves to the highest ethical and professional standards.

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Honest Assessment

We provide truthful assessments of your situation — even when the answer isn't what you want to hear.

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Fee Transparency

No hidden fees. No upfront charges. We disclose all costs clearly before you commit to anything.

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Communication

Regular updates on your case progress. You'll never be left wondering what's happening.

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Data Protection

Your personal information is protected under Australian privacy law and our internal security protocols.

Ethical Conduct

We only take cases with genuine merit. We don't make false promises or use misleading tactics.

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Regulatory Reporting

We maintain full compliance with ASIC reporting requirements and submit to regular audits.

Making a Complaint

We take all feedback seriously and have formal procedures to address any concerns.

📧 Contact Us First

Most issues can be resolved quickly by contacting us directly. Our team is committed to addressing any concerns promptly and fairly.

⚖️ External Resolution

If we can't resolve your concern, you can escalate to external bodies who can investigate independently.

🏛️ AFCA: 1800 931 678
📋 ASIC: 1300 300 630

Licensing FAQ

Common questions about our regulatory status

Is Australian Credit Solutions licensed?
Yes, Australian Credit Solutions holds an Australian Credit License (ACL 532003) issued by the Australian Securities and Investments Commission (ASIC). This license authorises us to provide credit services including credit repair and default removal services to Australian consumers.
What laws govern credit repair in Australia?
Credit repair in Australia is governed by several key pieces of legislation including the Privacy Act 1988 (Cth), the Credit Reporting Privacy Code, the National Consumer Credit Protection Act 2009, and ASIC's regulatory guidelines. These laws establish your rights regarding your credit information and the obligations of credit providers and credit reporting bodies.
How can I verify your license?
You can verify our Australian Credit License (ACL 532003) on ASIC's public register at https://service.asic.gov.au/search/. Simply search for our license number or business name to confirm our current registration status and authorised activities.
What happens if I have a complaint?
We have a formal complaints handling process. You can lodge a complaint by contacting us directly at help@australiancreditsolutions.com.au or calling 0489 265 737. If you're not satisfied with our response, you can escalate your complaint to the Australian Financial Complaints Authority (AFCA) or contact ASIC directly.
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ASIC License
ACL 532003
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Legal Qualified
BA/LLB Leadership
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Industry Awards
2022-2025 • 4 Years
Top Rated
4.9/5 Stars

Work With a Licensed Provider

Get the protection and professionalism you deserve.

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