Get in Touch

Have questions about your credit file? Need help removing defaults? Our friendly team is here to help you take the first step toward financial freedom.

🏆Award-Winning Service

⚡Free Assessment

🔒100% Confidential

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Call Us

Speak directly with a credit specialist

0489 265 737

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Email Us

We respond within 24 hours

help@australiancreditsolutions.com.au

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📍

Visit Us

Melbourne CBD office

805/220 Collins St
Melbourne VIC 3000

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Request a Free Assessment

Fill out the form below and we'll get back to you within 24 hours.

🕐 Office Hours

Monday9:00 AM – 5:30 PM

Tuesday9:00 AM – 5:30 PM

Wednesday9:00 AM – 5:30 PM

Thursday9:00 AM – 5:30 PM

Friday9:00 AM – 5:30 PM

SaturdayClosed

SundayClosed

⚡ Quick Response

We understand credit issues can be stressful. That's why we aim to respond to all enquiries within 24 hours during business days.

For urgent matters, please call us directly on 0489 265 737.

🏛️ Licensed & Regulated

Australian Credit Solutions is fully licensed and regulated, giving you peace of mind when working with us.

Australian Credit LicenseACL 532003

ABN80 650 730 699

AFCA Member83546

📋 Complaints

We're committed to resolving any concerns. View our Complaints Handling Policy or contact us directly.

You can also contact AFCA (1800 931 678) if we can't resolve your complaint.

📍 Our Melbourne Office

805/220 Collins St, Melbourne VIC 3000

FAQs

Common Questions

How quickly will you respond to my enquiry?

We aim to respond to all enquiries within 24 hours during business days. For urgent matters, we recommend calling us directly on 0489 265 737 for immediate assistance.

Is my information kept confidential?

Absolutely. We take your privacy seriously and handle all information in accordance with our Privacy Policy and Australian privacy laws. Your details will never be shared with third parties without your consent.

Do I need to come to your office?

No, we work with clients Australia-wide via phone, email, and video conferencing. While our office is in Melbourne CBD, you don't need to visit in person. We can handle everything remotely for your convenience.

What happens after I submit the form?

After you submit the form, one of our credit specialists will review your enquiry and contact you within 24 hours. We'll discuss your situation, explain your options, and if appropriate, offer a free credit file assessment to identify what can be done to help.

Is the initial assessment really free?

Yes, your initial consultation and credit file assessment are completely free with no obligation. We'll review your credit file, identify any issues, and explain what we can realistically achieve before you decide whether to proceed.

Ready to Fix Your Credit?

Don't let bad credit hold you back. Contact us today for your free assessment and take the first step toward financial freedom.

📞 Call 0489 265 737 Fill Out the Form